Ratings are taken from public ratings at Hosting Assured - A Find My Hosting Trust Service.
Customer Comment: Date : 9/12/2003 7:19:00 PM

i new so any confusion was on my part

overall a very positive experience

I plan on stay with this host for a longgggggg time :-)

Customer Comment: Date : 9/10/2003 9:16:00 PM

This is a great hosting company. I've had two minor problems that where resolved promptly by the support staff. Once with a support ticket and once with live chat.

Customer Comment: Date : 9/10/2003 8:26:00 PM

I am still using the temporary page but the technical support has been great. value for the money.

Customer Comment: Date : 9/9/2003 5:03:00 PM

I searched for many months to find the best deal on the internet. Host Department not only delivers a great product at a competitive price BUT THEY do so with the customer's needs in mind.

Customer Comment: Date : 9/9/2003 5:47:00 AM

i have had some problems, but so far the assistance has been great. thanks!

Customer Comment: Date : 9/3/2003 1:52:00 AM

Absolutely great people to deal with......Fantastic.....

Customer Comment: Date : 9/2/2003 8:36:00 AM

I am extremely pleased with the value of this hosting service. And the live help is excellent!

Customer Comment: Date : 8/31/2003 1:37:00 PM

Great customer service. Live chat is really helpful to resolve issues.

Customer Comment: Date : 8/30/2003 10:53:00 PM

Had a problem with phpBB install that I had previously done and was able to resolve the issue with one visit to online chat.

Customer Comment: Date : 8/30/2003 2:25:00 PM

Support is very good. I am a web developer and needed a few things since joining hostdepartment. They always get done what I ask. Nice.

Customer Comment: Date : 8/29/2003 7:57:00 PM

Very satisfied, would recommend highly to anyone looking for a new web hosting company.

Customer Comment: Date : 8/28/2003 11:51:00 PM

I love using the live chat feature! So far everyone has been very helpful. Keep up the good work!!

Customer Comment: Date : 8/28/2003 11:51:00 PM

I have a very good experience with setting of my new account...,and in doing so have encountered a few problems..., but with the excellent tutilage of Isaac & Elizar from the online chat tech support, we got the site up and running in very little time, they were great!!!

Customer Comment: Date : 8/28/2003 2:32:00 PM

I chatted with 'Ivan' today and I was very frustrated and asked Ivan to let me chat with someone else but he persisted and he eventually got my problem resolved...he deserves a medal for putting up with my impatience.....thanks again.

Customer Comment: Date : 8/28/2003 12:55:00 AM

Their 24/7 support is excellent so far!

Customer Comment: Date : 8/27/2003 5:38:00 PM

I've dealt with half a dozen (at least) hosting providers over the last 7 years and I've NEVER seen a value like Host Department. Disregarding the fact that I'm only paying $4/mo, their services, tech support, administration options, hosting plans, add-ons, ease and speed of sign-up, and features are even superior to my previous $29/mo plans! So far so very good!

Customer Comment: Date : 8/27/2003 12:09:00 AM

Excellent Customer Support

Customer Comment: Date : 8/25/2003 6:16:00 PM

This company is well organised and well set up to deliver an excellent overall service. Control Panel functionality is superb, documentation is good, and live chat facility is mandatory if you don't live in the U.S.

The only problem I had was setting up an active scripted (ASP) error page. Control panel can't do it (at this stage) and live chat support people didn't help. But I finally got onto a system administrator who set it up for me personally and explained that the next version of control panel will support it.

All in all, a superb service, well worth the money, and highly recommended.

Customer Comment: Date : 8/23/2003 1:58:00 PM

Sorry sir,

The domain I state above belongs to my friend, I'm just helping on some coding here.

But I'm going to be ur customer very soon. Will switch my site to ur server next month as my existing hosting is going to expire in 30days.

Ur live support is superb!

Many thaks to Peter!

Chen Wei

Customer Comment: Date : 8/22/2003 5:55:00 AM

Very helpful in resolving issues beyond basic hosting, such as database issues and configuration.

Customer Comment: Date : 8/14/2003 2:44:00 PM

Just wonderful.... They really know how to help, teach you, and make everything work out perfect! Thanks!

Customer Comment: Date : 8/13/2003 12:55:00 AM

Thank you for all the help I have been received from the very professional customer and technical support.

Customer Comment: Date : 8/11/2003 4:54:00 PM

Hsphere is about the best web hosting control panel. Hostdepartment offers a lot for so little money. Online chat support is very good. He took his time to help me resolve a coding issue, impressive. Best of all, I get ssh access which is really rare these days.

Customer Comment: Date : 8/11/2003 4:45:00 PM

Fantastic Service, though a little slow to respond to email support - Live Chat is prompt though.

Anyone from the UK looking for a host - use Host Department, you get loads of extras you usually pay through the nose for - CGI, ASP etc
at a very nice price. Don't let their low rates put you off!!

I am a webdesigner who needs a reliable service, Host Department delivers!!!

One moan - no co.uk domain names can be bought here, although transfers can be made.

Well done Host Department


Customer Comment: Date : 8/7/2003 1:12:00 PM

Tech support generally good for users. For the resellers they probably need to get a bit more experience and training. Ivan looks like the first one who was able to solve my problem. Others did not impress me that much, hope that will change with time.

Customer Comment: Date : 8/4/2003 3:28:00 PM

David provided excellent customer support service!

Customer Comment: Date : 7/31/2003 6:48:00 PM

HostDepartment is an amazing company with excellent customer service technicians. I have had to use the live, online support a few times, but not because setting up our account was difficult. In fact, it was too easy! The last time I setup a website, there were tons of settings to search for and adjust...and setting up our site with HostDepartment was so easy that I called a few times to make sure I wasn't leaving anything out. In those cases where you need assistance, you will not be let down!

I want to give special thanks to Ivan, a member of thier technical support staff...he is great and very patient with my questions...and I have had more than a few.

Thank you HostDepartment!

Customer Comment: Date : 7/29/2003 3:54:00 AM

The Tech Support person Yudi was very helpful

Customer Comment: Date : 7/29/2003 12:29:00 AM

Great job!

Customer Comment: Date : 7/28/2003 3:10:00 PM

Great service and technical support!

Customer Comment: Date : 7/26/2003 7:49:00 PM

The online is of an OUTSTANDING level !!
I will recomend to everybody !!

Customer Comment: Date : 7/24/2003 5:24:00 PM

I had few technical problems that fixed in no time by the support team of Host Department LLC,They are super!
thanks for your good service!

Customer Comment: Date : 7/20/2003 11:42:00 AM

Great Service, great technical help, I would strongly recommend this host to my friends. I am in the process to move all my domain names to hostdepartment.com, it is the best value for your money.

Customer Comment: Date : 7/16/2003 11:32:00 PM

Tech support was great, but it did take a little while to get it going. Tech did all work for me, but that is fine, because i can reverse engineer what he did. So far, so good!!

Customer Comment: Date : 7/16/2003 7:55:00 PM

Ivan was very patient helping me out. Great service.

Customer Comment: Date : 7/16/2003 7:55:00 PM

I was confused a bit by a default e-mail, but I fully understand now and am pretty happy with your service.

Customer Comment: Date : 6/30/2003 10:59:00 PM

just a little bit of problems at the beginning when i signed up but everything is under control and working smoothly now. The live tech support has been great and i would like to say thank you.

Customer Comment: Date : 6/30/2003 2:16:00 PM


Your service is quite good. I love ASP, PHP, ASP.NET, ColdFusion all-in-one support. My company develops applications using all of the mentioned technologies. And it's quite important for us to have such a flexible and universal hosting account.

Special thanks to support guys. They helped us a lot. However I suggest to fix problems with CP and modules to avoid any misunderstandings with support team.


Customer Comment: Date : 6/18/2003 2:50:00 PM

very great facilities, fast and CHEAP.
but the most important thing.. they have online support which alway online for almost 24 hours a day..
woow.. really staisifed ..

regards - inx

Customer Comment: Date : 6/18/2003 7:20:00 AM

very nice can use services with hostdepartment, thanks to costumer services, u very nice!

Customer Comment: Date : 6/17/2003 5:35:00 PM

Getting started was pretty easy, once I read through the pdf guide. The prices are great and the tech support people are very good. My only problem is no phone support, only online chat. Many people will be fine with that, but at times it is nice to talk to a person.

Customer Comment: Date : 6/16/2003 12:38:00 PM

This time I will only say one thing: "Give Yudi a raise!!! - he/she was outstanding at answering my questions and giving useful advice, I hope the next time I have a problem I will be lucky to meet Yudi again!"


A happy customer :-)

Customer Comment: Date : 6/15/2003 5:27:00 AM

very pleased with my package so far, site speed is also very good. I would like to upload some streaming movies to my site (home movies, they are legal) so I might get worried about the 3GB/month traffic limit, but we see how that goes once I get round to recording the videos.. overall, very happy, recommending them to friends!

Customer Comment: Date : 6/14/2003 7:55:00 PM

I'm extremely pleased with Host Department's quality of service. Their technical staff is both friendly and knowledgable. 5.5 stars out of 5 in my book!

Customer Comment: Date : 6/14/2003 5:00:00 PM

This is my first Web page and i think this is the best company of hosting,this company is the number one i just send a friend to became a member,she is very happy with this department of host.

Adolfo B. Kunjuk

Customer Comment: Date : 6/14/2003 12:58:00 PM

Great service each time i have had questions, never got a support rep that was anything other than very nice. God bless all.

Customer Comment: Date : 6/14/2003 11:28:00 AM

I wish I could be notified ahead of time if my billing cycle was getting close. I wish you had more cgi (e.g. mailer) scripts and explanations on how to incorporate them. Overall I am very happy with your service. Your live chat person "Elizar" was extremely helpful and curteous.

Asif Daya.

Customer Comment: Date : 6/13/2003 2:21:00 PM

I was a bit hesitant to go with a hosting service for under $50.00 per year (especially since we had received quotes that went from $180.00 upwards for equivalent service and features), but as a non-profit organzation, we needed to keep costs low and so it was worth a try.

The experience has been exceptional. We had no trouble getting things up and running; they understood the issues around database maintenance and got us off on the right foot immediately; their customer support has provided useful information on the first go round; and overall, I am very impressed with the quality of service we have received.

Given the excellent website response times, it's hard for me to find anything wrong with this company. I wish all my business dealings went so well.

Customer Comment: Date : 6/13/2003 1:37:00 PM

You folks do a GREAT job of support every time I get in and screw something up!!

Customer Comment: Date : 6/12/2003 12:38:00 AM

Isaac rocks! He knew exactly how to lead me through a tough problem

 Ratings are taken from public ratings at Hosting Assured - A Find My Hosting Trust Service.