Host Department is far-famed and valued for its around the clock Customer Support. We take care that all our customers are contented with our service and hence we provide quality service. Any issue or query regarding hosting will be figured out and answered with patience. We provide the three ways by which you can communicate with us :
Live Chat : You can use 24/7 live chat without hesitation irrespective of time. We are ready and happy to serve you around the clock. You just have to go to this url : http://www.hostdepartment.com/support/ and click on live chat and you will be leaded to http://www.hostdepartment.com/livechat/ where when you click on “Live Support Online button”, a window is opened, as soon as you fill the details and click start chat, you will be directed to our customer care executive where you can ask them your queries and tell them the issues directly and get them solved straightaway.
Ticketing System : Ticketing system is all about communicating with technical support via emails. You just have to go to this url : http://www.hostdepartment.com/support/ and Log in with your credentials and send an email explaining the issue in detail and we will get back to you as soon as possible finding an appropriate solution.
Call : If you are not satisfied with the above ticketing system and live chat you can just make a call to us on 1-866-887-4678(HOST) and can talk to our technical executive directly.
Forums and Documentation :
In forums you can post your queries and learn information about different areas of hosting. You can also know opinion and views of many people all over the globe and choose what will be better for you.
There is Documentation prepared for customers where most of your queries will be solved. You just have to click here http://www.hostdepartment.com/support/docs/ and in the search bar you can search and get information about hosting, its features and plans.