Tag Archives: Ftp

In the first month of this fresh new year of 2009, I am here again to report the uptime record for January 2009. Before I go with the details, you can have a look at the table below. They represent the average uptime and critical time during January 2009 in all of our servers for FTP, HTTP, MySQL, SMTP, and POP services.

Service % Time OK % Time Critical
FTP 99.991% 0.009%
HTTP 98.996% 1.004%
MySQL 99.989% 0.011%
SMTP 99.990% 0.010%
POP 99.979% 0.021%

FTP Service
FTP, important issue! It is needed when you want to upload your files into your websites. So, I clearly understand that you will find it annoying to find your FTP unaccessible. Anyway, our January’s FTP service uptime record showed that we reached 99.991% “okay” time and only 0.009% critical time reported. We gladly report that we met what you’ve expected.

HTTP Service
We also realize HTTP service is also significant for your website. We understand how inconvenient for you if your website is unaccessible by your visitors, especially when your site is critical and very important for your business.

For HTTP service in January, we reached 98.996% uptime and 1.004% critical time reported. We are really sorry that we didn’t meet 99.99% uptime guarantee for HTTP in January. It was caused from our scheduled maintenance to improve the performance of our servers for your further satisfaction.

MySQL Service
MySQL service is very important for dynamic website with MySQL database. As database records your customers’ registration data, e-commerce data, or archived materials; it is crucial to have the service available.

In January 2009, our MySQL service was 99.989% up and 0.011% critical time only. It means we actually have a rounded 99.99% uptime for MySQL service and we are glad that we met your expectations.

SMTP and POP Service

E-mails service is very important as with e-mails, you contact and get contacted by people. In delivering e-mail services, we report two records, SMTP and POP services. For SMTP service, we delivered 99.990% uptime and 0.010%. We are happy that we didn’t disappoint you in delivering the service.

And for POP service, we performed 99.979% uptime and there was 0.021% critical time in January for POP service. It showed that our okay time for POP was around 99.98% last month and we regret that we performed 0.02% critical time rather than just equal to or less than 0.01% critical time as there was regular maintenance to provide better performance in the future.

Last, we’d like to thank you for your kind understanding, patience, and loyalty towards our service and also we thank you for the time you have spent to read this uptime record. We’ll be back again next month as usual for February 2009 uptime.

Regards,
Gabrielle

As it has been done for the last two months, we are now here again to report completely our uptime fact in December 2008. Averagely, the uptime record has been listed as below:

Service % Time OK % Time Critical
FTP 99.98% 0.02%
HTTP 99.99% 0.01%
MySQL 99.29% 0.71%
SMTP 99.29% 0.71%
POP 99.28% 0.72%

FTP

Averagely, for FTP service, we reached 99.98% uptime, meaning that we had 0.02% critical time. This was 0.01% less than guaranteed and we apologize for the inconveniences that might have been caused. The critical time was caused by schedule maintenance in our server.

HTTP

Our website service (HTTP) uptime fact in December 2008 meets the uptime guarantee of 99.99%. There was only 0.01% critical time as estimated in the uptime guarantee. And we proudly inform that we met the reliability standard here.

MySQL, SMTP, and POP

Unfortunately, our MySQL, SMTP, and POP service in December showed a little below the standard guarantee. MySQL and SMTP reached out 99.29% okay time in the server averagely while our POP service was around 99.28% up.

This means that we had about 0.71% critical time for MySQL and SMTP. Furthermore, there was 0.72% critical time for the POP service. We realize this must have been an awful situation for your website. We are really sorry and apologize for the inconveniences as the regular scheduled maintenance affected the server.

However, we constantly improve our service in each moment and our admins are always there to help out. We will never let you down and we will never do nothing to improve as customer satisfaction has been our first priority since we started. Thank you once again for your loyalty and attention.

Regards

Many have questioned about the importance of a dedicated IP for a website and why if they just use a shared IP. If you are one of them, let me help you make this clearer as “crystal”. Nevertheless, before we move on, shall we begin with the definition first?

Dedicated IP address (also called static IP) means that a website has its own IP address. So this works that either you type in your URL or the IP address number, both will take you to the same domain.

On the other hand, shared IP address means the same IP is shared for multiple websites.  Then, the web servers  will determine which website is being requested by the domain entered in the user’s browser. And if you just type in the IP address, it will bring you only to some kind of generic page instead of the specific site you are requesting.

So What’s the Importance of a Dedicated IP?

Having a dedicated IP is strongly significant, especially, when you have an e-commerce website and have to accept Credit Card payment online that seems too risky if you haven’t ensured the safety. To make it secured, you need to have your own private SSL certificate as a secure e-commerce website must have an SSL certificate to accept credit cards online. And to have private SSL certificate, a dedicated IP is needed. Since you surely do not wish to experience any Credit Card fraud, you will definitely need a dedicated IP.

Another reason to use a dedicated IP is that it is required when you’d like to use anonymous FTP. With anonymous FTP, anyone who uses the FTP software can access files in a special directory of your site. It’s called Anonymous FTP because the user’s name who tries to access remains “anonymous.” Many Web hosting providers require a static IP (dedicated IP) so that the anonymous FTP can function to work properly.

Additionally, what’s better is when your website is inaccessible and you want to access it through FTP or Web browser, you can still do it if you have a dedicated IP even when there is something like domain name propagation periods. You have no need to worry such thing when you use a dedicated IP.

Is There Anything Wrong with Shared IP?

Well actually, there is nothing wrong with shared IP. However, under certain circumstances, using a dedicated IP helps you a little bit more than using a shared IP. For example, when your website shares the same IP address with known spam or adult sites, it may raise a warning flag in search engines. Consequently, some of them may respond by banning the entire IP address from their index.

Of couse, nowadays, search engines are already able to ban anything based on a domain name instead of based on the IP address itself. However, I am sure it is much better that you prepare for precaution by using a dedicated IP for your website. Especially, when your website is a very profitable e-commerce site, which your life and business depend so much on it.

How to Get Dedicated IP?

Most hosts nowadays usually offer dedicated IPs at $2 per dedicated IP to their clients. However, I am gladly telling you that there are hosting companies that already provide free dedicated IPs to their clients. And if you want to save more but get more, I strongly recommend you to get the free ones.

Why do you need to pay for dedicated IPs when you can get them for free?

~Gabrielle Capstick~