Author Archives: Kelvin

We are conducting a Customer Satisfaction Survey.  Please take this one minute survey to let us know your review on our support and service. Your feedback is very valuable to us. So please take this survey and let us know what should we do to improve our service and provide you with quality service and support.

This survey is based on few questions but this will help us a lot to improve our service and remember that our main motto is customer satisfaction and by this small survey we will acknowledge ourselves how you rate our service.

Thank you for your valuable time

Thanksgiving Day OFFER

We are Offering flat 30% OFF on renewals of yearly or bi annually plans. This Offer expires on 22nd November, 2012. So renew your account for a year or two before this offer expires.

Please note that if you do not renew by 22nd November then the credit given to you will be reverted.

Please contact our support team to avail this offer

Offer applicable for following plans:

Unlimited Web Hosting Plan

Linux Developer Hosting

Windows Developer Hosting

Ecommerce Hosting

 

This offer is applicable on all plans except cheap web hosting plan

Many people are keen to know how to start a web hosting company. Before that let me tell you that starting a web hosting business is easy but maintaining servers is very tough and for that you need to have excellent knowledge in computer science. Some people may disagree to this because now a days control panels are available but remember control panels has its own limitations. You can start a web hosting company by taking a Reseller Plan. But prior to this you must know some basic things which are mentioned below.

Time to be spent:

Now a days almost everyone is providing 24×7 customer support and if you are about to start a web hosting company either with Reseller Plan or Owing own servers you need to provide 24×7 support. If you take a reseller hosting plan at host department then you need not worry as we do provide support for customers of reseller.

Familiarity with Software and Platforms:

Every business professional need to be a versatile of his field like wise if you are a web hosting provider you need to be familiar with the latest software and on which platform it works. But with HostDepartment’s Reseller Plan you can sell your plans to both linux and windows and you also need not worry about software as our servers supports all softwares.

Expenditure:

If you want to start web hosting with HostDepartment then your expenditure will be $24.95/month. It is the most cheapest way to start a web hosting company because if you want to own a servers it costs you thousands of dollars but at Host Department you can start a web hosting company at just $24.95.

Hiring of Employees:

If you provide 24×7 customer support then you have to hire customer support agents according to your requirement like 1 per shift or two and apart from that you need a designer and developer. You may even outsource the designing and developing part.

Along with the above thing you need office and data center space(if you are going with server instead of Reseller Hosting Plan), registration of company, internet provider and Of course Reseller Hosting plan or Server based on your preference.

 

Now in Reseller Hosting you can sell Linux and Windows Plans starting form $14.95/Per Month – Click Here

Our Holistic Security Approach

In order to reduce security risks to minimum, a complete approach to security is required. Our security processes are born out of a clear definition of the threats to our system.

Security threats are a result of the various interaction points that an application provides to the external world, and the various users that can interact with these interfaces. For instance your staff, Our Staff, and Third Party Servers are interacting with our Systems at any given point of time. Each of these actors needs to have different access levels and different rights and permissions.

Security Goals

Privacy – Information within our infrastructure and systems will only be accessible by authorized users

Integrity – Data and information within our infrastructure cannot be tampered with by any unauthorized user

Data Protection – Data within the systems cannot be harmed, deleted or destroyed

Identification and Authentication – Ensures that any user of the system is who he claims to be and eliminates chances of impersonation

Network Service Protection – Ensures that networking equipment is protected from malicious hacking attempts or attacks that threaten uptime

 

Our Holistic Security Model

Our Security platform and process leverage on multiple levels of security – consisting of Security Systems and Equipmentcombined with Security Procedures and Practices2 and Auditing Processes, to ensure unparalleled security for all the services we provide. The platform tackles security at 7 different levels

 

Level-1 Datacenter Security

Our global datacenter partnerships are a result of a comprehensive due diligence process. Security and stability are two of the most important variables in our due diligence process. All datacenters are equipped with surveillance cameras, biometric locks, authorization-based access policies, limited datacenter access, security personnel, and similar standard security equipment, processes and operations. What separates us however is the fact that our outstanding attentiveness process also incorporates a measure of reactiveness demonstrated by the datacenter towards security. This is measured by evaluating past practices, customer case studies, and the amount of time the datacenter dedicates towards security research and study.

 

Level-2 Network Security

Our global infrastructure deployments incorporate DDOS mitigators, Intrusion Detection systems, and Firewalls both at the edge and the Rack level. Our deployments have weathered frequent hacking and DDOS attempts (sometimes as many as 3 in a single day) without any degradation.

Firewall Protection

Our round-the-clock firewall protection system secures the perimeter and delivers the very best first line of defense. It uses highly adaptive and advanced inspection technology to safeguard your data, website, email and web applications by blocking unauthorized network access. It ensures controlled connectivity between the servers that store your data and the Internet through the enforcement of security policies devised by subject matter experts.

Network Intrusion Detection system

Our network intrusion detection, prevention and vulnerability management system provides rapid, accurate and comprehensive protection against targeted attacks, traffic anomalies, “unknown” worms, spyware/adware, network viruses, rogue applications and other zero-day exploits. It uses ultramodern high-performance network processors that carry out thousands of checks on each packet flow simultaneously with no perceivable increase in latency. As packets pass through our systems, they are fully scrutinized to determine whether they are legitimate or harmful. This method of instantaneous protection is the most effective mechanism of ensuring that harmful attacks do not reach their targets.

 

Level-3 Host Security

Hardware Standardization

We have standardized on hardware vendors that have a track record of high security standards and quality support. Most of our infrastructure and datacenter partners use equipment from Cisco, Juniper, HP, Dell etc.

Host Based Intrusion Detection System

With the advent of tools that are able to bypass port blocking perimeter defense systems such as firewalls, it is now essential for enterprises to deploy Host-based Intrusion Detection System (HIDS) which focuses on monitoring and analyzing the internals of a computing system. Our Host-based Intrusion Detection System assists in detecting and pinpointing changes to the system and configuration files – whether by accident, from malicious tampering, or external intrusion – using heuristic scanners, host log information, and by monitoring system activity. Rapid discovery of changes decreases risk of potential damage, and also reduces troubleshooting and recovery times, thus decreasing overall impact and improving security and system availability.

 

Level-4 Software Security

Our applications run on myriad systems with myriad server software. Operating Systems include various flavors of Linux, BSD, Windows. Server Software includes versions and flavors of Apache, IIS, Resin, Tomcat, Postgres, MySQL, MSSQL, Qmail, Sendmail, Proftpd etc etc. We ensure security despite the diverse portfolio of software products we utilize by following a process-oriented approach

Timely Application of Updates, Bug Fixes and Security Patches

All servers are registered for automatic updates to ensure that they always have the latest security patch installed and that any new vulnerabilities are rectified as soon as possible. The largest number of intrusions result from exploitation of known vulnerabilities, configuration errors, or virus attacks where countermeasures ARE already available. According to CERT, systems and networks are impacted by these events as they have “not consistently” deployed the patches that were released.

We fully understand the requirement for strong patch and update management processes. As operating systems and server software get more complex, each newer release is littered with security holes. Information and updates for new security threats are released on an almost daily basis. We have built consistent, repeatable processes and a reliable auditing and reporting framework which ensures that all our systems are always up-to-date.

Periodic Security Scans

Frequent checks are run using enterprise grade security software to determine if any servers have any known vulnerabilities. The servers are scanned against the most comprehensive and up-to-date databases of known vulnerabilities. This enables us to proactively protect our servers from attacks and ensure business continuity by identifying security holes or vulnerabilities before an attack occurs.

Pre-Upgrade testing processes

Software upgrades are released frequently by various software vendors. while each vendor follows their own testing procedures prior to release of any upgrade, they cannot test inter-operability issues between various software. For instance a new release of a database may be tested by the Database vendor. However the impact of deploying this release on a production system running various other FTP, Mail, Web Server software cannot be directly determined. Our system administration team documents the impact analysis of various software upgrades and if any of them are perceived to have a high-risk, they are first beta-tested in our labs before live deployment.

 

Level-5 Application Security

All of the application software that is used in the platform is built by us. We do not outsource development. Any 3rd party Products or Components go through comprehensive training and testing procedures where all elements of such products are broken down and knowledge about their architecture and implementation is transferred to our team. This allows us to completely control all variables involved in any particular Product. All applications are engineered using our proprietary Product Engineering Process which follows a proactive approach towards security. Each application is broken down into various components such as User Interface, Core API, Backend Database etc. Each layer of abstraction has its own security checks, despite the security checks performed by a higher abstraction layer. All sensitive data is stored in an encrypted format. Our engineering and development practices ensure the highest level of security with regards to all application software.

 

Level-6 Personnel Security

The weakest link in the security chain is always the people you trust. Personnel, Development staff, Vendors, essentially anyone that has privileged access to your system. Our Holistic Security Approach attempts to minimize security risk brought on by the “Human Factor”. Information is divulged only on a “need-to-know” basis. Authorization expires upon the expiry of the requirement. Personnel are coached specifically in security measures and the criticality of observing them.

Every employee that has administrator privileges to any of our servers goes through a comprehensive background check. Companies that skip out on this are putting to risk all sensitive and important data belonging to their customers, as no matter how much money is invested into high-end security solutions, one wrong hire – having the right amount of access – can cause greater damage than any external attack.

 

Level-7 Security Audit Processes

In a vast deployment of globally distributed servers, audit processes are required to ensure process replication and discipline. Are all servers being patched regularly? Are the backup scripts running all the time? Are offsite backups being rotated as desired? Are appropriate reference checks being performed on all personnel? Is the security equipment sending out timely alerts? These and many such questions are regularly verified in an out-of-band process that involves investigation, surveys, ethical hacking attempts, interviews etc. Our audit mechanisms alert us to a kink in our security processes before it is discovered by external users.

 

My week doesn’t end without hearing the question what is best, on-page SEO or Link Building, many people asked me whether they should spend their money on link building or on-page SEO. Though there are many SEO companies but if you ask them which is the best method they will suggest the method at which they are good. If they are good at on-page optimization then they will say it is the best method and if they are good at backlinking they say it is best.

But the fact is SEO is depended on your site and each and every website has to be optimized according to its requirement. I’m going to walk you through 4 cases and explain how I’d allocate your budgets for each one.

Case #1: The Specialist

70% On-page, 30% Link-building

The Specialist is an established site with a solid, trusted link profile and usually a good base of content. In many cases, it’s a site that’s evolved “organically”, which is a fancy word for “without a plan”.

The Specialist could be suffering from any or all of the following:

  • Keyword research is 5 years out of date
  • Internal links have grown like weeds
  • Site architecture doesn’t reflect business goals
  • Page TITLEs overlap or are duplicated
  • Old but valuable (i.e. linked-to) content is 404’ing

In many cases, no one notices, because The Specialist’s strong link profile and solid content keep it ranking well. The problem is that you’re sitting on a gold mine of untapped potential. Of course, The Specialist should keep building solid links, but a shift (even for a few months) to really planning and focusing on on-page issues, from keyword research on up, could produce huge dividends.

Case #2: The Perfectionist

30% On-page, 70% Link-building

The Perfectionist often comes out in new webmasters. They’ve read 500 SEO blogs and are following all the “rules” as best they can, but they’ve become so obsessed with building the “perfect” site that they’ve hit the point of rapidly diminishing returns. The Perfectionist wants to know how to squeeze 0.01% more SEO value out of an already good URL by moving one keyword.

It’s time for The Perfectionist to remember the 80/20 rule – there comes a point where your on-page is good enough, at least for now. You have to get Google to your site to put that on-page magic to work, and that means building links. It’s important to develop content (which is why I’ve left on-page at 30%), but put almost every other on-page tactic to the side temporarily and spend a solid 6 months developing and implementing a link-building campaign

Case #3: The Blistering Confusion

90% On-page, 10% Link-building

The Blistering Confusion  is a Google engineer’s fantasy (or possibly nightmare). She’s broken every single rule of on-page SEO, which worked fine for a while, but then came “May Day” and “Panda”, and now Google is even talking about penalizing her for optimizing too much. The Hot Mess has let something spin out of control, including:

  • Blocked crawl paths and bad redirects
  • Massive URL-based duplication
  • Excessive internal search, categories, and tags
  • Aggressive ad-to-content ratio
  • Extremely “thin” content
  • Nonsensical site architecture and internal linking
  • Keyword stuffing that would embarrass 1998

In some cases, this could be “over-optimization” and an attempt to manipulate the search engines, but in other cases the Hot Mess is just that – a mess. Whatever the cause, put down everything and start fixing the problems now. Chasing new links without fixing the mess is like having your carpets cleaned while your house is burning down.

Case #4: The Bad Boy

10% On-page, 90% Link-building

Finally, there’s the Bad Boy – he’s broken every rule in the Google link-building playbook, and they’ve finally noticed. This could be a large-scale devaluation or a Capital-P Penalty, including:

  • Paid links
  • Link farms, networks and exchanges
  • Excessive low-value links
  • Aggressive anchor-text targeting