Registered Office: Seiretto Limited Valley View, Blakestones, Slaithwaite, Huddersfield, HD7 5UF. United Kingdom. Director: David G Walker. BSc (Hons) Computer Science, Staffordshire University 1995. With our secure, high availability fast hosting, and responsive support department you have found the successful partner for your web site. David G Walker (Seiretto Managing Director) ( Telephone and , Email contact details can be found here: Contact_Us page Seiretto Limited Seiretto is incorporated and registered at Companies House, the UKs official registrar of companies, and therefore must comply by following legal requirements that help protect you our customer. You can find our listing here: http://www.companieshouse.gov.uk/info/ VAT (Value Added Tax) Seiretto is registered for VAT and our number is: 780 4245 32 We collect VAT at the rate of 17.5\% in strict accordance with the UK Government; for further details please refer to: http://www.hmce.gov.uk -------------------------------------------------------------------------------- Mission Statement Seiretto will provide and maintain the tools to help you attain your online goals. Seiretto Values: Best Practice To answer all support calls to the highest standards We will endeavour to answer support requests within 24 hours. Our staff respond to messages during regular business hours although we also attempt to answer messages in the evenings and weekends whenever possible! In normal circumstances email support requests receive a personal response within 24 hours on week days, providing the request is submitted in the correct manner. Continuous Improvement To develop quality solutions through constant development of our services, our processes and our support to our clients. Best Value To deliver outstanding services. To tailor and customise our services to the evolving needs of our clients. Best Performance To provide high availability solutions that enable our clients to gain maximum online time. Further considerations before making your choice Many hosts on the Inter net offer great deals, too cheap to be true - which is usually the case. Please ensure you always read the small print before deciding to host your prized web site with any company. And look for any hidden costs, if you are still unsure ask one of the existing customers. Read the reviews from some of our customers. Seiretto has been trading on the Inter net since 1996 and have made a profit every year. Now we are into our seventh year of trading on the Inter net and we hope to continue to provide a high level of service and support that our clients have become accustomed to. We have always tried to provide hosting solutions that work, are efficient and effective. During the last five years Seiretto has expanded and now has clients from all over the world including America, Canada, France, Saudi Arabia and Singapore. For many of our customers mysql is continuing to be a very popular, fast and a secure database. mysql coupled with php, offer all the tools required for the creation a dynamic web site. Alltheweb one of the top 10 search engines in the world, uses php. Now you can develop your own search engine with our Premier Hosting account. We give all our Premier customers access to our mysql, php and JavaScript Tutorials to help get them started. Still unsure? Why not request access to our Try Before You Buy account here! -------------------------------------------------------------------------------- If you are not happy with any of our services please let us know We do strive to provide an excellent service to our customers new and old. However, if any customer wishes to complain about any aspect of our service, please contact us. We undertake to promptly acknowledge any complaint and to fairly, confidentially and effectively deal with any issues raised. Seiretto endeavours to respond to any communications within one working day of receipt if during normal business days (Monday to Friday) and we will keep you informed about the progress of your complaint at all times. Brief History The company was formed in May 1996 to help SME promote their products via the Inter net. The name SEIRETTO was derived from the original home town of its owner, Dave Walker, which was the Potteries (Stoke-on-Trent). Reverse the word potteries remove the letter p and you have the company name; this was used as it was felt that an internationally unique name was required to trade in this ever expanding global economy we enjoy today. -------------------------------------------------------------------------------- Seiretto Today We have a growing list of web sites we manage and host here in the UK and from countries all over the globe (USA, Canada, France, Saudi Arabia and Singapore to name but a few). You can read the feedback from some of our customers here: reviews from some of our customers.