Corporate Profile and Headquarters LightHouse Hosting is a privately held company. Its partners and employees are all experienced computer network, and web design professionals. Together as a team LightHouse Hosting has well over 100 years of combined computer industry experience. Regardless of the time of day or day of the year, you will always be able to talk to a courteous and helpful human being. Something unique in the industry. LightHouse Hosting has its corporate headquarters in Princeton NJ. We own and operate all of our own equipment. This is vital to providing proper support and service when hosting your account. Our overriding theme is, treat our customers the way we would like to be treated. Virtually everyone says thats what they do, but precious few actually accomplish the goal. We have adopted and practice a very successful concept called Customer Intimacy. The bottom line! In addition to giving you everything you always wanted from a web hosting company, and more, we want to get to know you on a first name basis. We are here to help with questions and problems, from the simplest to the most complex. We may not always have the answers immediately - but well find the answers for you. Oh yes, we give you the standard batch of web hosting features such as the latest high speed servers, bandwidth, e-mail with autoresponders, mailing lists, and technical support with a toll net/" class="nocolorlink">free number. Someone to call when you need help with your sites; someone willing to take that extra step. Someone who realizes that if you didnt need the help, you wouldnt be asking. What we think we have accomplished is the creation of a web hosting company with people who are more personable, more helpful, and more honest than any other hosting company. Give us a try. If youre not happy, for any reason, transfer your account and well refund your payment for the current month. Our Data Center When building LightHouse Hosting we decided that a professional hosting company must maintain a professional facility. Extra time and care was taken to build the finest facility available to host our customers web sites. We occupy what we believe is just such a facility. Raised floor area 60,358 square feet. Gross space 84,252 square feet. Cabi nets Wrightline Vantage I with (2) plug-in strips each with 12 individual 20 amp receptacles connected to a separate 20 amp branch circuit from separate PDU. Dual utility feeders with three 3,000 KVA utility service transformers and three 5,000 amp main switchboards. Five 2,000 KW standb y generators (N+1 redundancy). 2,400 KW UPS system (four 600 KW systems, each N+1) 73 Liebert Deluxe System 3 environmental control ystms (Approx 20 tons each) Multiple DX units, dry-cooler systems 73 Fixed cameras (interior and exterior), monitors, card-key access readers, biometric hand scanner and security guard personnel 24x7 Early warning fire detection system (HSSD, Vesda, and Pyrotronics) Pre-action water sprinkler system (dry-pipe) In-band bandwidth: Four (4) OC-12s via MCI connected to Elmsford Megahubs (NYC8 and NYC9) out-of-band (OOB) connectivity DS0, DS1, DS3, OC12, etc. Other providers OOB connectivity - Verizon - POTS, DS0, DS1, DS3, OC3, OC12, etc. The network We are thrilled to describe to you our network connectivity and proud to announce our partnership with MCI, the nations largest bandwidth provider, the backbone of the inter net. LightHouse Hosting networking services are designed to ensure that your Web presence is operational and available 24x7.365. Our network strategy is designed to provide customers with outstanding levels of throughput and reliability, while maximizing efficiency and eliminating single points of failure. LightHouses internal data center network is designed for complete fault tolerance and no single points of failure. The MCI North American network consists of bi-directional OC-192, OC-48, OC-12 and DS-3 trunks which are reinforced with OC-12 ATM metro rings in 10 metropolitan multi-hub areas. The LightHouse data center has four (4) OC-12s via MCI connected to the Elmsford Megahubs (NYC8 and NYC9). The difference with LightHouse is that we are on the backbone, not connected to it. We are not a Point Of Presence (POP) rather our data center is an MCI CAP center supporting the MCI megahubs. Guaranteed Performance Our carrier guarantees 100\% IP network availability, 99\% or better packet delivery and 55-millisecond round-trip latency in the United States. windows® Server Platform We offer the latest dual Intel® Pentium® processors, RAID 5 level servers running Microsoft® windows® 2003 Server operating the Inter net Information System (IIS) Version 6.0. Each of these servers operates with a minimum of 1Gb of RAM and dual hot swap power supplies. Running along with Microsoft SQL Server 2000. Our windows® servers support Active Server Pages ( asp), asp. net, Visual Basic Scripting, and Server Side Includes (SSI). Microsoft® frontpage® extensions are available on all of our windows servers. We currently support frontpage® 2000 server extensions and frontpage® version 2002. We are certified Microsoft® Web Presence providers (WPP) for both the 2000 extensions and also the new version 2002 extensions. Installed on all our windows servers are SSL certificates issued by Comodo offered for sites that wish to conduct e-commerce solutions without the cost of purchasing their own certificate. Linux Server Platform Our second server option includes Dual Intel® Xenon® Processor platforms running the latest Red Hat Linux professional Apache-US-SSL Secure Server Edition. Each of our deluxe Linux systems has a minimum of 1Gb of RAM and are RAID 5 compliant systems offering over 100Gb disk storage and dual hot swap power supplies. frontpage® extensions are also available on all of our Linux servers. We currently support frontpage® 2002 server extensions operating on these servers. These extensions are also compatible with 2000 extensions. Our Linux systems offer php, Perl, mysql, and SSI, SSL certificates issued by Thawte are also offered on our Linux Systems. SMTP/POP3 Mail Servers Our POP3/SMTP/IMAP servers are run from dual Intel® Xenon® RAID 5 servers running Microsoft® windows® 2003 Server. Our mail software is an industry standard full-featured SMTP/POP3/IMAP4 server with a professional self managed web-mail service. Available on our mailservers are POP3 accounts, unlimited alias, autoresponders, mail forwards, mail copy, executables, filters, full featured listservers, logging, and spam protection. We also have net/" class="nocolorlink">free on-line, web-based e-mail and administrative control panels. With your mailbox name and password, you can access your e-mail through our website without the need for a mail client such as Microsoft. Manage your mail accounts without the need for technical support. DNS Servers Our DNS servers are run from multiple dual Intel® Pentium® servers running Microsoft® windows® 2003 Server with dual hot swap power supplies. Our DNS systems are configured as a single primary with a hot spare, and dual secondaries boasting ultra high availability. Catalyst Switches Our primary rack switches are Cisco Catalyst 2900 Series XL Switches featuring Nonblocking EtherChannel® architecture that support wire-speed bridging on all ports delivering up to 400 Mbps forward bandwidth and 550,000-pps aggregate throughput. All XL switches feature Gigabit Ether net Uplinks. Firewall Systems Our firewall servers are Intel® Xenon® RAID 5 Linux servers running Red Hat professional, iptables, and Checkpoint Firewall Software®.