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This
page allows our customers to check our up-to-date network
status. Any emergency issues will be posted here as soon
as we find out about it. If you should encounter a problem with
any of our services, the first thing you need to do is to check
this page. If it turns out that there are no known issues, you may
go ahead with the next step, which is either having a live chat
with one of our technical support or submitting a ticket regarding
the issue you are having. | Date/Time | Issue Description | Status |
| 2009-07-03 04:23:22 EDT |
Problem: Routing problem on block IP : 216.218.232.0/24 Reason : Somehow ARIN moved Hostdepartments' Net Handle: NET-216-218-232-0-1 to HURRICANE ELECTRIC. It made, IP block 216.218.232.0/24 belong to HURRICANE ELECTRIC and point to HURRICANE network now. Cause of this, all domains/services that were using 216.218.232.0/24 are currently unaccessible. We are migrating to new IPs now and it will take 24-48 hours to complete the process And it also need DNS migration for about 24 hours. All domains/services will run normally with the new IPs within 48 hours from now. Affected Servers: Sql401, Wisconsin, Tulsa Affected Services: HTTP, HTTPS, FTP, MSSQL How to check if you are Affected: To check if you are effected or not, go to "FTP/User account" menu on Control Panel and look at Host Name parameter To check if you are effected or not, go to "MSSQL Database" menu on Control Panel and look at Host Name parameter |
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