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Mail
Service Update - Increased Security Level |
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We would like to inform you that we have increased
the security level on our mail servers. You are now REQUIRED
to authenticate before you are granted access to send out
any emails using our mail servers. For those who understand,
we are using SMTP-AUTH protocol for all our mail servers.
To make sure you did not miss anything out and can use our
SMTP server properly, please follow the instructions on setting
up your mail account on your Outlook Express program
through this flash tutorial:
http://www.hostdepartment.com/flashtutor/hsphere23_OE.htm
Eudora Users:
http://hostdepartment.com/d/user/eudora.html#auth
Outlook Express Users:
http://hostdepartment.com/d/user/outlook.html#auth
Netscape Mail Users:
http://hostdepartment.com/d/user/netscape.html#auth
Additionally we have a step by step flash tutorials that covers
most used email software:
Email
Setup Flash Tutorials
If you are STILL having problems sending
out emails, please click here
MS Outlook Users:
1. Open your MS Outlook, go to Tools then Email Accounts menu
2. Choose view or change your existing email accounts
3. Click Next
4. Choose which mail accounts you want to fix
5. Click the change button on the right side
6. Click on the more settings button on the right bottom side
7. On the more settings page, click on Outgoing Servers, then
check/tick My outgoing server requires authentication
8. Choose authentication the same as incoming mail. If it
does not work, choose the "Log on using" option and enter
your FULL email address as username. Enter your password,
and tick "remember my password box".
9. You're done!
We have done this to prevent any SPAM originating from inside
our network. Don't you just hate it to received all those
junk emails every day? We all want to keep that away, and
this is our intention to contribute for the internet to be
a spam free world!
RECENT UPDATES FROM
ISPs It is very possible that due to recent updates
with many ISP's, SMTP functionality has been removed and they
are now forcing clients to use their SMTP servers. This is
done mainly so they can regulate the flow of mail and prevent
spam. Although your account is on our server, your data is
being sent through their pipelines and spam complaints are
often directed to ISP's as a last resort. Please contact your
ISP concerning this. Listed below are reported ISP's that
have enacted this policy as well as the SMTP servers that
are known to work with them. Please note that this has not
been confirmed, rather we have received these reports from
our customers.
Earthlink, Sprintlink, Mindspring
http://support.earthlink.net/mu/1/psc/img/walkthroughs/Help_FAQ/7280.psc.html
mail.earthlink.net
RCN
smtp.rcn.com
Cox.net
http://support.cox.net/custsup/email/POP_SMTP_settings.shtml
http://support.cox.net/custsup/email/email_info.shtml
Comcast.net & Attbi.com
smtp.comcast.net
PeoplePC.com
smtp.peoplepc.com
MSN.com
smtp.email.msn.com
Verio.net
mail.verio.net
AT&T
mailhost.att.net
NetZero.net
smtp.netzero.net
PacBell
mail.pacbell.net
SBC
smtp.swbell.net
OR
smtp.sbcglobal.net
cablevision (optimum online mail.optonline.net)
To confirm this however, please contact your ISP. If you continue
to have difficulty with this mail account otherwise, please
provide the most current login information for the account
so that we can attempt to recreate the problem and further
diagnose it as well.
Thank you for your understanding and cooperation.
Best regards,
Host Department Management
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©
Copyright 1997 - 2008, Host Department LLC. All rights reserved.
1400 Kennedy Blvd., Union City, NJ 07087, United States
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