DATA CENTRE pipeten.com use one of Europes leading Inter net Data Centres, the Data Electronics Group in Dublin, Ireland, to ensure rock-solid reliability and security for our customers data and servers. We maintain redundancy by locating our secondary, tertiary and back-up servers in different physical facilities netWORK We provide a multi-homed, managed Inter net access service that provides the ultimate in availability, performance, and scalability. We connect you directly to multiple backbone Inter net Service providers through private transit connections. Availability: 4 Layers of Redundancy Our network was designed from the ground up with the primary goal of providing 100\% availability of the Inter net to your equipment. This goal is obtained through multi-homing, BGP-4 and 4 layers of redundancy. Layer 1 – Multiple Tier-1 ISPs Layer 2 – Diverse local loop providers connect Inflow net to each ISP Layer 3 – Fully Redundant Cisco Powered network (a.k.a. Inflow net Mesh) Layer 4 – Use of HSRP (Hot Standby Routing Protocol) to provide physically redundant Fast Ether net or Gigabit Ether net connections from separate access layer switches to your equipment cabi net. Local loop connections are provided by a variety of Local Carriers. We utilise two or more of these Local Carriers in the Inter net data centre at all times, ensuring the local loop is not a single point of failure. The network runs on a completely redundant, end-to-end Cisco Powered network utilising Cisco 7206 VXR and 12008 GSR Border Routers with Cisco 6509 Catalyst Switches in the Distribution and Access Layers. You are assigned to a unique Virtual Local Area network (VLAN). Dual 100mb Ether net connections are provisioned directly to your equipment cabi net. Gigabit Ether net over fibre is also an option for an additional charge. You can either be routed or switched directly to the access layer based on your needs. Enhanced Interior Gateway Routing Protocol (EIGRP) and Hot Standby Routing Protocol (HSRP) are enabled, providing seamless connectivity in a fail-over situation. 5.6Gbps Total Connectivity Home to the INEX - The Irish Inter net Exchange, peering point for all Irish ISPs Host to Global Crossing Transatlantic Irish POP ENVIRONMENT Fully redundant individual close control air conditioning units based on a chiller and dry cooler system High performance, sensitive electronic equipment requires precise, reliable control of room temperature, humidity, and airflow Configured to monitor many variables and send alerts when entering the predetermined criteria ranges (e.g., high or low temperatures, high or low humidity, smoke detection, and mechanical problems) 22 degrees Celsius (plus or minus 2 degrees C) Relative humidity 50\% (plus or minus 10\%) Air filtration to class EU5 SECURITY Video surveillance cameras Security breach alarms 24-hour security personnel There are CCTV cameras mounted inside and outside of each ISC. The video surveillance is monitored by the security control room 24x7. The ISCs utilise a proximity card access system with mandatory pre-approved client lists and mandatory sign-in/sign-out procedures. Customers are issued proximity-cards upon each visit, after presenting valid photo identification. Customer names must be listed on a pre-approved client access list which is submitted prior to installation. POWER AC Power of 220-240 Volts available up to 1000 Watts per cabi net A+B power Fully redundant UPS Systems, designed to provide 15 minutes of battery back-up time. Fully redundant back-up generators with a 19 second start-up time and operating at full load after 30 seconds. Fuel tanks capable of providing storage for a 72-hour full load diesel reserve. Local 24 hour supplier contracts for extra fuel if needed Mains earth and a clean earth system with a resistance of less than 1 ohm (which meets standard NEN 1010) Lightning protection system which meets standard NEN 1014 SERVERS pipeten.coms hosting packages are hosted on award winning Intel servers, offering maximum redundancy and uptime. Unlike many hosting companies, who use unbranded hardware, or merely lease cheap machines from UK or American hosts, pipeten.com use top of the range Intel servers, the industry leader in server systems. Our Current Server Configuration is: Intel SR2300 Server Chassis Dual Intel Xeon 1.8Ghz Processors 400Mhz FSB 3Gb DDR ECC Redundant RAM Dual Hot Plug Power Supply Units Dual 1000Mbit/1Gbit network Cards Hot Pluggable System Fans Hot Pluggable PCI Cards RAID Redundant Drive Array of Hot Pluggable, 3x 36GB SCSI SCA Hard Drives FIRE PROTECTION 60 minute rated firewalls VESDA (Very Early Smoke Detection) type air-sampling system. This system actively and continuously samples air and operates independently of air movements. The samples are exposed to a high-intensity and broad-spectrum light source. Incident light scattered from smoke particles in the air sample passes through a series of optical components to a solid state light receiver. Light is converted to an electronic signal and passed to the control system, which is monitored on a 24x7 hour basis automatically by pipeten.com staff. Ionisation, Optical and Rate-of-Rise Smoke, and Heat Detectors INERGEN - inert gas fire suppression system will instantly extinguish any fire.